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What's the delivery window on Thursday?

Can you deliver on a Saturday?

I'll be home all morning.

Do you call before you get here?

It's on the third floor.

There's no elevator, unfortunately.

Is there a stair fee for that?

Is assembly included in the price?

How much extra for assembly?

Do you haul away the old one?

Put it in the bedroom, please.

Will it fit through the door?

Watch the wall at the corner, please.

There's a scratch on the side.

It showed up damaged, unfortunately.

I won't sign until I check it.

I'd like a replacement for it.

There are pieces missing from the box.

The instructions aren't clear at all.

Thanks, you guys were a big help.