Sorry, I Didn't Catch That: Hearing and Asking Again
Ask people to repeat, slow down or speak up, deal with a bad phone line, and get your hearing checked in France.
French people speak fast and run words together, so asking someone to repeat is normal: « Pardon ? » or « Vous pouvez répéter ? » is polite, while a bare « Quoi ? » sounds rude outside close friends. For a hearing problem you see your GP first, then an ORL (ear, nose and throat specialist), and an audioprothésiste fits hearing aids. Under the 100 % Santé reform, a basic range of hearing aids is fully covered by the Assurance Maladie plus your mutuelle.

- 1
Pardon ?
Sorry?
Tip: The polite one-word way to ask someone to say it again.
- 2
Vous pouvez répéter, s'il vous plaît ?
Could you repeat that, please?
- 3
Vous pourriez parler un peu plus lentement ?
Could you speak a bit more slowly?
- 4
J'ai pas saisi le dernier mot.
I didn't catch the last word.
- 5
Vous pouvez parler un peu plus fort ?
Could you speak up a bit?
- 6
Je vous entends mal.
I can't hear you very well.
- 7
Ça coupe.
The line is breaking up.
Tip: Said on the phone when the signal is bad.
- 8
Je vous rappelle, je capte mal.
I'll call you back, I've got no signal.
- 9
Vous pouvez m'épeler votre nom ?
Could you spell your name?
- 10
Vous voulez dire mardi ou jeudi ?
Do you mean Tuesday or Thursday?
- 11
Il y a vraiment beaucoup de bruit ici.
It's really noisy in here.
- 12
Sortons, j'entends rien.
Let's go outside, I can't hear a thing.
- 13
Excusez-moi, je suis un peu dur d'oreille.
Sorry, I'm a bit hard of hearing.
- 14
J'ai des sifflements dans les oreilles.
I have a ringing in my ears.
- 15
J'entends mal de l'oreille gauche.
I can't hear well out of my left ear.
- 16
Je crois que j'ai l'oreille bouchée.
I think my ear is blocked.
- 17
Il faut consulter un ORL.
You need to see an ENT specialist.
Tip: A specialist for ears, nose and throat.
- 18
On va faire un test auditif.
We're going to do a hearing test.
- 19
Les appareils auditifs sont remboursés ?
Are hearing aids reimbursed?
- 20
Ah, là, je comprends !
Ah, now I get it!