ACCEPTABLE USE POLICY
Last updated September 13, 2026
Please carefully review this Policy which applies to any and all:
(a) uses of our Services (as defined in "Legal Terms")
(b) forms, materials, consent tools, comments, post, and all other content available on the Services ("Content") and
(c) material which you contribute to the Services including any upload, post, review, disclosure, ratings, comments, chat etc. in any forum, chatrooms, reviews, and to any interactive services associated with it ("Contribution").
WHO WE ARE
We are
Sproken (
"
Company," "
we," "
us," or "
our"
) a company registered in
Sweden at
Kristineberg Slottsväg,
Stockholm,
Stockholm counyt 11214. We operate
the website
https://sproken.app (the
"
Site"
)
,
the mobile application
Sproken (the
"
App"
)
, as well as any other related products and services that refer or link to this Policy (collectively, the
"
Services"
).
USE OF THE SERVICES
When you use the Services you warrant that you will comply with this Policy and with all applicable laws.
You also acknowledge that you may not:
- Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
- Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
- Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
- Engage in unauthorized framing of or linking to the Services.
- Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
- Make improper use of our Services, including our support services or submit false reports of abuse or misconduct.
- Engage in any automated use of the Services, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
- Interfere with, disrupt, or create an undue burden on the Services or the networks or the Services connected.
- Attempt to impersonate another user or person or use the username of another user.
- Use any information obtained from the Services in order to harass, abuse, or harm another person.
- Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise.
- Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services, except as expressly permitted by applicable law.
- Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
- Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
- Delete the copyright or other proprietary rights notice from any Content.
- Copy or adapt the Services’ software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
- Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
- Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ("gifs"), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as "spyware" or "passive collection mechanisms" or "pcms").
- Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or using or launching any unauthorized script or other software.
- Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
- Use the Services in a manner inconsistent with any applicable laws or regulations.
- Use a buying agent or purchasing agent to make purchases on the Services.
- Sell or otherwise transfer your profile.
If you subscribe to our Services, you understand, acknowledge, and agree that you may not, except if expressly permitted:
- Engage in any use, including modification, copying, redistribution, publication, display, performance, or retransmission, of any portions of any Services, other than as expressly permitted by this Policy, without the prior written consent of Sproken, which consent Sproken may grant or refuse in its sole and absolute discretion.
- Reconstruct or attempt to discover any source code or algorithms of the Services, or any portion thereof, by any means whatsoever.
- Provide, or otherwise make available, the Services to any third party.
- Intercept any data not intended for you.
- Damage, reveal, or alter any user's data, or any other hardware, software, or information relating to another person or entity.
COMMUNITY/FORUM GUIDELINES
Welcome to our learning community! To ensure a positive, productive, and safe environment for all members, we’ve established the following guidelines. By participating in this community, you agree to adhere to these standards. Non-compliance may result in removal from the platform or other disciplinary actions.
1. Respect and Courtesy
Be Respectful: Treat all members with respect, kindness, and patience.
Avoid Offensive Content: Do not post content that is discriminatory, racist, sexist, or offensive in any manner.
No Harassment: Bullying, harassment, or intimidation in any form is strictly prohibited.
Constructive Criticism: Offer feedback in a constructive, non-confrontational manner. Avoid personal attacks.
2. Academic Integrity
No Cheating: Do not share or request answers for quizzes, exams, or assignments.
Originality: Plagiarism is prohibited. Always credit your sources.
Fair Collaboration: Collaboration is encouraged, but do not engage in activities that unfairly advance or hinder others.
3. Privacy and Safety
Personal Information: Do not share personal information (yours or others') such as phone numbers, addresses, or emails.
Protect Privacy: Respect the privacy of other members. Do not share private conversations or personal data.
Report Concerns: If you encounter any threats, dangerous situations, or inappropriate behavior, report it immediately to the moderators.
4. Content Guidelines
Relevance: Keep posts relevant to the subject of the forum or thread.
No Spam: Avoid posting irrelevant links, advertisements, or repetitive content.
Quality Contributions: Strive to contribute meaningful and thoughtful discussions.
Language Use: Use clear, professional language. Avoid excessive slang or jargon.
5. Moderation and Enforcement
Respect Decisions: Moderator decisions are final. Disagreements should be addressed privately with the moderation team.
Rule Enforcement: Violations of these guidelines will result in appropriate actions, which may include warnings, post removal, or banning.
Continuous Improvement: These guidelines are subject to change. Feedback on these guidelines is welcome and should be submitted through the designated channels.
6. Legal Compliance
Follow Laws: Adhere to all applicable laws and regulations, including copyright and intellectual property rights.
No Illegal Activities: Promotion or discussion of illegal activities is strictly forbidden.
7. Responsibility and Accountability
Personal Responsibility: You are responsible for your posts and interactions on this platform.
Accountability: Take responsibility for your actions and learn from any mistakes.
These guidelines are crafted to foster a supportive, engaging, and safe learning environment. Your cooperation and commitment to these standards are greatly appreciated. Let’s work together to create a vibrant and enriching community!
CONTRIBUTIONS
In this Policy, the term "Contributions" means:
- any data, information, software, text, code, music, scripts, sound, graphics, photos, videos, tags, messages, interactive features, or other materials that you post, share, upload, submit, or otherwise provide in any manner on or through to the Services; or
- any other content, materials, or data you provide to Sproken or use with the Services.
Some areas of the Services may allow users to upload, transmit, or post Contributions. We may but are under no obligation to review or moderate the Contributions made on the Services, and we expressly exclude our liability for any loss or damage resulting from any of our users' breach of this Policy. Please report any Contribution that you believe breaches this Policy; however, we will determine, in our sole discretion, whether a Contribution is indeed in breach of this Policy.
You warrant that:
- you are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Services, and other users of the Services to use your Contributions in any manner contemplated by the Services and this Policy;
- all your Contributions comply with applicable laws and are original and true (if they represent your opinion or facts);
- the creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party; and
- you have the verifiable consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Services and this Policy.
You also agree that you will not post, transmit, or upload any (or any part of a) Contribution that:
- is in breach of applicable laws, regulation, court order, contractual obligation, this Policy, our Legal Terms, a legal duty, or that promotes or facilitates fraud or illegal activities;
- is defamatory, obscene, offensive, hateful, insulting, intimidating, bullying, abusive, or threatening, to any person or group;
- is false, inaccurate, or misleading;
- includes child sexual abuse material, or violates any applicable law concerning child pornography or otherwise intended to protect minors;
- contains any material that solicits personal information from anyone under the age of 18 or exploits people under the age of 18 in a sexual or violent manner;
- promotes violence, advocates the violent overthrow of any government, or incites, encourages, or threatens physical harm against another;
- is obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, contains sexually explicit material, or is otherwise objectionable (as determined by us);
- is discriminatory based on race, sex, religion, nationality, disability, sexual orientation, or age;
- bullies, intimidates, humiliates, or insults any person;
- promotes, facilitates, or assists anyone in promoting and facilitating acts of terrorism;
- infringes, or assists anyone in infringing, a third party's intellectual property rights or publicity or privacy rights;
- is deceitful, misrepresents your identity or affiliation with any person and/or misleads anyone as to your relationship with us or implies that the Contribution was made by someone else than you;
- contains unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation that has been "paid for," whether with monetary compensation or in kind; or
- misrepresents your identity or who the Contribution is from.
REVIEW AND RATINGS
When your Contribution is a review or rating, you also agree that:
- you have firsthand experience with the services being reviewed;
- your Contribution is true to your experience;
- you are not affiliated with competitors if posting negative reviews (or linked in any way to, e.g., by being the owner or seller/manufacturer of, a product or service if posting positive reviews);
- you cannot make or offer any conclusions as to the legality of conduct;
- you cannot post any false or misleading statements; and
- you do not and will not organize a campaign encouraging others to post reviews, whether positive or negative.
REPORTING A BREACH OF THIS POLICY
We may but are under no obligation to review or moderate the Contributions made on the Services and we expressly exclude our liability for any loss or damage resulting from any of our users' breach of this Policy.
If you consider that any Content or Contribution:
- breach this Policy, please email us at support@levonstudio.com, visit https://sproken.app/report-content, or refer to the contact details at the bottom of this document to let us know which Content or Contribution is in breach of this Policy and why; or
- infringe any third-party intellectual property rights, please email us at support@levonstudio.com.
We will reasonably determine whether a Content or Contribution breaches this Policy.
CONSEQUENCES OF BREACHING THIS POLICY
The consequences for violating our Policy will vary depending on the severity of the breach and the user's history on the Services, by way of example:
We may, in some cases, give you a warning and/or remove the infringing Contribution, however, if your breach is serious or if you continue to breach our Legal Terms and this Policy, we have the right to suspend or terminate your access to and use of our Services and, if applicable, disable your account. We may also notify law enforcement or issue legal proceedings against you when we believe that there is a genuine risk to an individual or a threat to public safety.
We exclude our liability for all action we may take in response to any of your breaches of this Policy.
COMPLAINTS AND REMOVAL OF LEGITIMATE CONTENT
If you consider that some Content or Contribution have been mistakenly removed or blocked from the Services, please refer to the contact details at the bottom of this document and we will promptly review our decision to remove such Content or Contribution. The Content or Contribution may stay "down" whilst we conduct the review process.
To maintain a safe, respectful, and conducive learning environment, our platform has a stringent process for blocking inappropriate user-generated content. This document outlines the steps and considerations involved in this process.
1. Content Monitoring
Automated Scanning: Our system uses automated tools to scan for keywords and patterns indicative of inappropriate content.
Manual Oversight: Experienced moderators supplement these tools, reviewing content flagged by the system or reported by users.
Regular Audits: Periodic audits of user-generated content are conducted to ensure nothing is missed by automated or manual checks.
2. Criteria for Blocking Content
Content may be blocked or removed for reasons including, but not limited to:
Inappropriate Language: Use of profanity, offensive, or hate speech.
Harassment or Bullying: Any form of intimidation, bullying, or harassment.
Discriminatory Content: Posts that promote discrimination or prejudice.
Academic Dishonesty: Sharing of answers, plagiarism, or cheating.
Irrelevant Content: Off-topic posts or spam.
Illegal Activities: Content that promotes illegal activities or violates laws.
Copyright Infringement: Posting content that violates intellectual property rights.
3. Reporting Mechanism
User Reports: Users can report inappropriate content directly through a "Report" button available on each post or comment.
Review Process: Reported content is reviewed promptly by our moderation team to determine if it violates our guidelines.
Confidentiality: The identity of reporting users is kept confidential to encourage honest reporting.
4. Review and Action
Immediate Review: Upon flagging, content is reviewed by a team member within a specified timeframe.
Context Consideration: Decisions to block content are based on context, intent, and severity.
User Notification: Users responsible for the blocked content are notified of the action and given an explanation.
5. Appeals Process
Right to Appeal: Users can appeal a content-blocking decision by contacting our support team.
Review of Appeal: A different moderator reviews the appeal to ensure an unbiased decision.
Final Decision: The outcome of the appeal is final and will be communicated to the user.
6. Consequences for Violation
Warning System: Users may first receive a warning, depending on the severity and nature of the violation.
Account Suspension: Repeated or severe violations can result in temporary or permanent suspension of the user’s account.
Documentation: All actions taken are documented for accountability and continuous improvement of our moderation process.
7. Training and Support for Moderators
Ongoing Training: Moderators receive regular training on current community standards and legal considerations.
Support System: A support system is in place for moderators to consult with peers or superiors in complex cases.
8. Transparency and Communication
Transparency Reports: Regular reports on content moderation are published to maintain transparency.
Community Feedback: We welcome feedback from our community to improve our content moderation processes.
This process is designed to ensure that our learning environment remains a safe and respectful space for all users. We are committed to balancing freedom of expression with the need to protect the community against harmful content.
DISCLAIMER
Sproken is under no obligation to monitor users’ activities, and we disclaim any responsibility for any user’s misuse of the Services. Sproken has no responsibility for any user or other Content or Contribution created, maintained, stored, transmitted, or accessible on or through the Services, and is not obligated to monitor or exercise any editorial control over such material. If Sproken becomes aware that any such Content or Contribution violates this Policy, Sproken may, in addition to removing such Content or Contribution and blocking your account, report such breach to the police or appropriate regulatory authority. Unless otherwise stated in this Policy, Sproken disclaims any obligation to any person who has not entered into an agreement with Sproken for the use of the Services.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments or wish to report any problematic Content or Contribution, you may contact us by:
Email: support@levonstudio.com