Data & privacy requests
You can ask us to give you a copy of your Sproken data, correct it, or delete it — along with your account. Here is how to do each.
In the app — fastest
Deleting your account from inside Sproken removes your account and the data associated with it.
You will be asked to confirm. Once confirmed, the request is processed and cannot be undone.
By email
For a copy of your data, a correction, data portability, withdrawing consent, objecting to processing — or to delete your account if you cannot access the app — email us.
Please include:
- The email address on your Sproken account
- What you would like us to do — access, correct, export, delete, or stop processing
- The country or region you are writing from, so we apply the right law
What happens next
We confirm we have received your request. We may need to verify that the account is yours before we act on it — that protects you from someone else making a request in your name. We respond within the timeframes required by the data protection law that applies to you.
There are narrow cases where we cannot delete everything straight away — for example where we are legally required to keep a record. If that applies to your request, we will tell you which data and why.
This page explains how to make a request. What we collect, why, and the rights you have are set out in the Privacy Policy. See also the Terms of Service and Acceptable Use Policy.