Formal Phrases for the Garage & Workshop
Booking, quoting, complaining and confirming — the written register Swedish workshops expect.
Workshop Swedish in its Sunday clothes — the written register for booking, instructing, and when needed, disputing: the vore-tacksam constructions, the golden pre-authorization line (kontakta mig innan eventuellt merarbete), and the complaint escalation ladder from bestrida to konsumenttjänstlagen to ARN. Formal Swedish is mostly these fifteen constructions; the garage is just where you practise them.
- 1
Jag skulle vilja boka tid för däckbyte.
I would like to book an appointment for a tyre change.
Tip: Calling or emailing the workshop.
- 2
Skulle jag kunna få en prisuppgift?
Could I get a price estimate?
Tip: Before agreeing to any work.
- 3
Finns det möjlighet att få en tidigare tid?
Would it be possible to get an earlier slot?
Tip: Asking politely to move a booking forward.
- 4
Jag vore tacksam om ni kunde titta på det.
I would be grateful if you could take a look at it.
Tip: Adding an extra request to an existing booking.
- 5
Ring gärna innan ni påbörjar arbetet.
Please call before you start.
Tip: Cost control.
- 6
Kontakta mig innan eventuellt merarbete.
Please contact me before any additional work.
Tip: Protecting yourself from a surprise invoice.
- 7
Vänligen bekräfta bokningen via e-post.
Kindly confirm the booking by email.
Tip: Written confirmation of a phone booking.
- 8
Jag önskar en skriftlig bekräftelse.
I would appreciate written confirmation.
Tip: When a verbal promise isn't enough.
- 9
Observera att bilen är leasad.
Please note that the car is leased.
Tip: Relevant for who pays and what's allowed.
- 10
Fordonet är registrerat i mitt namn.
The vehicle is registered in my name.
Tip: Establishing that you may authorise work.
- 11
Omfattas arbetet av garantin?
Is the work covered by the warranty?
Tip: Before authorising a repair.
- 12
Fordonet omfattas av garanti.
The vehicle is under warranty.
Tip: Establishing coverage.
- 13
Jag skulle vilja ha en lånebil.
I would like a courtesy car.
Tip: lit. 'a loan car'.
- 14
Ingår lånebil?
Is a courtesy car included?
Tip: Worth asking up front.
- 15
Erbjuder ni däckhotell?
Do you offer tyre storage?
Tip: Asking about seasonal storage.
- 16
Vänligen ta hand om de gamla däcken.
Please dispose of the old tyres.
Tip: Asking the workshop to scrap them.
- 17
Kan ni specificera vad kostnaden omfattar?
Could you specify what the cost includes?
Tip: Asking for an itemised quote.
- 18
I enlighet med prislistan…
In accordance with the price list…
Tip: Disputing an amount.
- 19
Enligt vår överenskommelse…
In accordance with our agreement…
Tip: Opening a follow-up when something wasn't done.
- 20
Jag skulle vilja ha en kopia av servicehistoriken.
I would like a copy of the service record.
Tip: Useful when selling the car.
- 21
Jag vill avboka min tid.
I would like to cancel my appointment.
Tip: Cancelling — do it 24 hours ahead.
- 22
Tyvärr har jag ingen möjlighet att komma.
Unfortunately I am unable to attend.
Tip: Polite excuse without giving a reason.
- 23
Jag hämtar bilen i eftermiddag.
I will collect the car this afternoon.
Tip: Confirming pick-up time.
- 24
Kan ni skicka fakturan till den här adressen?
Could you send the invoice to this address?
Tip: Billing details.
- 25
Jag skriver angående faktura nummer…
I am writing regarding invoice number…
Tip: Opening a billing query.
- 26
Jag hänvisar till vårt telefonsamtal.
I refer to our telephone conversation.
Tip: Putting a spoken agreement in writing.
- 27
Jag vill framföra ett klagomål.
I wish to make a complaint.
Tip: The formal opener for a complaint.
- 28
Beloppet stämmer inte med offerten.
The amount does not match the quotation.
Tip: Disputing a charge.
- 29
Jag har inte godkänt detta arbete.
I did not approve this work.
Tip: The key sentence in a dispute.
- 30
Vänligen inkom med en specificerad faktura.
Please provide an itemised specification.
Tip: Requesting a breakdown.
- 31
Jag bestrider fakturan i sin helhet.
I dispute the charge in full.
Tip: Formal, and legally meaningful.
- 32
Jag bestrider delar av beloppet.
I dispute part of the amount.
Tip: The partial version.
- 33
Felet återkom inom en vecka.
The fault recurred within a week.
Tip: Grounds for a free re-repair.
- 34
Jag begär att arbetet görs om.
I request that the work be redone.
Tip: Stating your demand.
- 35
Enligt konsumenttjänstlagen…
Under the Consumer Services Act…
Tip: The law covering workshop services.
- 36
Jag förbehåller mig rätten att gå vidare.
I reserve the right to take further action.
Tip: Polite escalation.
- 37
Jag kommer att anmäla ärendet till ARN.
I will refer the matter to ARN.
Tip: The national consumer disputes board.
- 38
Vänligen svara inom fjorton dagar.
Please respond within fourteen days.
Tip: Setting a deadline.
- 39
Vänligen spara de utbytta delarna.
Kindly retain the replaced parts.
Tip: Your legal right, and useful proof.
- 40
Jag vill gärna se dem.
I would like to inspect them.
Tip: Following up.
- 41
Tack för ert snabba svar.
Thank you for your prompt reply.
Tip: Standard courtesy closing.
- 42
Tack för er snabba hantering.
Thank you for your prompt handling.
Tip: Closing warmly.
- 43
Hör gärna av er om något är oklart.
Please let me know if anything is unclear.
Tip: Inviting follow-up questions.
- 44
Vi ser fram emot ert svar.
We look forward to your response.
Tip: Closing a formal enquiry.
- 45
Jag ser fram emot en snabb lösning.
I look forward to a swift resolution.
Tip: Formal close to a complaint.
- 46
Med vänlig hälsning
Kind regards
Tip: The standard Swedish sign-off, often shortened to MVH.