Working in Retail
Kassan, lagret, kundbemötande — a shift on the shop floor in Sweden.
Retail work in full: the till opened and cashed up, shelves fronted, the awkward customer survived — kollegorna gör jobbet, och stamkunderna.

- 1
kassan
the till
Tip: lit. the same — also the checkout area.
- 2
stå i kassan
to be on the till
Tip: lit. 'stand in the till'.
- 3
öppna en kassa
to open a till
Tip: lit. the same.
- 4
en kö som växer
a queue building up
Tip: lit. the same.
- 5
ropa på förstärkning
to call for backup
Tip: lit. the same.
- 6
göra kassaavstämning
cash up
Tip: lit. the same — at closing.
- 7
en differens i kassan
a discrepancy in the till
Tip: lit. the same — and it must be reported.
- 8
lagret
the stockroom
Tip: lit. the same.
- 9
en leverans
a delivery
Tip: lit. the same.
- 10
packa upp en pall
to unpack a pallet
Tip: lit. the same.
- 11
fylla på hyllorna
to fill the shelves
Tip: lit. the same.
- 12
fronta hyllan
to face up the shelves
Tip: lit. the same — pull everything forward.
- 13
en inventering
a stock count
Tip: lit. the same — once or twice a year.
- 14
en vara som inte går att skanna
an item that won't scan
Tip: lit. the same.
- 15
en priskoll
a price check
Tip: lit. the same.
- 16
en nedsatt-etikett
a reduced sticker
Tip: lit. the same — the orange one.
- 17
datumkolla hyllan
to date-check the shelf
Tip: lit. the same.
- 18
svinn som ska registreras
waste that must be recorded
Tip: lit. the same.
- 19
snatteri
shoplifting
Tip: lit. the same.
- 20
en väktare
a security guard
Tip: lit. the same.
- 21
aldrig springa efter någon
never to chase anyone
Tip: lit. the same — the rule for staff.
- 22
kundbemötande
customer service
Tip: lit. 'customer treatment'.
- 23
hälsa på alla
to greet everyone
Tip: lit. the same.
- 24
kan jag hjälpa dig hitta något?
can I help you find something?
Tip: lit. the same.
- 25
jag tittar bara, tack
I'm just looking, thanks
Tip: lit. the same — what you'll hear back.
- 26
veta var allt står
to know where everything is
Tip: lit. the same — after three weeks.
- 27
gång fyra, till vänster
aisle four, on the left
Tip: lit. the same.
- 28
följa med dit
to walk them to it
Tip: lit. the same — always better than pointing.
- 29
en besvärlig kund
an awkward customer
Tip: lit. the same.
- 30
vara trevlig ändå
to stay friendly anyway
Tip: lit. the same.
- 31
kunden har inte alltid rätt
the customer is not always right
Tip: lit. the same — but you say nothing.
- 32
hämta en ansvarig
to fetch the supervisor
Tip: lit. the same.
- 33
en retur utan kvitto
a return without a receipt
Tip: lit. the same.
- 34
kolla vad som gäller
to check the policy
Tip: lit. the same.
- 35
ett byte istället
an exchange instead
Tip: lit. the same.
- 36
ett presentkort som kompromiss
a gift card as a compromise
Tip: lit. the same.
- 37
rusningstid
a rush hour
Tip: lit. the same — five to six.
- 38
en lugn tisdagsförmiddag
a quiet Tuesday morning
Tip: lit. the same.
- 39
stå upp hela dagen
to be on your feet all day
Tip: lit. the same.
- 40
bra skor är viktigt
good shoes matter
Tip: lit. the same.
- 41
en kvarts rast
a fifteen-minute break
Tip: lit. the same.
- 42
personalrabatt
a staff discount
Tip: lit. the same.
- 43
OB-tillägg
unsocial hours pay
Tip: lit. the same — evenings and weekends.
- 44
en söndag är värd mer
a Sunday is worth more
Tip: lit. the same.
- 45
en timanställning
an hourly contract
Tip: lit. the same — common, and insecure.
- 46
bli inringd med kort varsel
to be called in at short notice
Tip: lit. the same.
- 47
ett fast schema till slut
a fixed schedule at last
Tip: lit. the same.
- 48
kollegorna gör jobbet
colleagues make the job
Tip: lit. the same.
- 49
och stamkunderna
and the regulars
Tip: lit. the same.
- 50
som frågar hur man mår
who ask how you are
Tip: lit. the same.