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B2Swedish·50 cards

Working in Retail

Kassan, lagret, kundbemötande — a shift on the shop floor in Sweden.

Retail work in full: the till opened and cashed up, shelves fronted, the awkward customer survived — kollegorna gör jobbet, och stamkunderna.

Two colleagues in aprons conversing in a grocery store setting.
Photo: Kampus Production on Pexels
  1. 1

    kassan

    the till

    Tip: lit. the same — also the checkout area.

  2. 2

    stå i kassan

    to be on the till

    Tip: lit. 'stand in the till'.

  3. 3

    öppna en kassa

    to open a till

    Tip: lit. the same.

  4. 4

    en kö som växer

    a queue building up

    Tip: lit. the same.

  5. 5

    ropa på förstärkning

    to call for backup

    Tip: lit. the same.

  6. 6

    göra kassaavstämning

    cash up

    Tip: lit. the same — at closing.

  7. 7

    en differens i kassan

    a discrepancy in the till

    Tip: lit. the same — and it must be reported.

  8. 8

    lagret

    the stockroom

    Tip: lit. the same.

  9. 9

    en leverans

    a delivery

    Tip: lit. the same.

  10. 10

    packa upp en pall

    to unpack a pallet

    Tip: lit. the same.

  11. 11

    fylla på hyllorna

    to fill the shelves

    Tip: lit. the same.

  12. 12

    fronta hyllan

    to face up the shelves

    Tip: lit. the same — pull everything forward.

  13. 13

    en inventering

    a stock count

    Tip: lit. the same — once or twice a year.

  14. 14

    en vara som inte går att skanna

    an item that won't scan

    Tip: lit. the same.

  15. 15

    en priskoll

    a price check

    Tip: lit. the same.

  16. 16

    en nedsatt-etikett

    a reduced sticker

    Tip: lit. the same — the orange one.

  17. 17

    datumkolla hyllan

    to date-check the shelf

    Tip: lit. the same.

  18. 18

    svinn som ska registreras

    waste that must be recorded

    Tip: lit. the same.

  19. 19

    snatteri

    shoplifting

    Tip: lit. the same.

  20. 20

    en väktare

    a security guard

    Tip: lit. the same.

  21. 21

    aldrig springa efter någon

    never to chase anyone

    Tip: lit. the same — the rule for staff.

  22. 22

    kundbemötande

    customer service

    Tip: lit. 'customer treatment'.

  23. 23

    hälsa på alla

    to greet everyone

    Tip: lit. the same.

  24. 24

    kan jag hjälpa dig hitta något?

    can I help you find something?

    Tip: lit. the same.

  25. 25

    jag tittar bara, tack

    I'm just looking, thanks

    Tip: lit. the same — what you'll hear back.

  26. 26

    veta var allt står

    to know where everything is

    Tip: lit. the same — after three weeks.

  27. 27

    gång fyra, till vänster

    aisle four, on the left

    Tip: lit. the same.

  28. 28

    följa med dit

    to walk them to it

    Tip: lit. the same — always better than pointing.

  29. 29

    en besvärlig kund

    an awkward customer

    Tip: lit. the same.

  30. 30

    vara trevlig ändå

    to stay friendly anyway

    Tip: lit. the same.

  31. 31

    kunden har inte alltid rätt

    the customer is not always right

    Tip: lit. the same — but you say nothing.

  32. 32

    hämta en ansvarig

    to fetch the supervisor

    Tip: lit. the same.

  33. 33

    en retur utan kvitto

    a return without a receipt

    Tip: lit. the same.

  34. 34

    kolla vad som gäller

    to check the policy

    Tip: lit. the same.

  35. 35

    ett byte istället

    an exchange instead

    Tip: lit. the same.

  36. 36

    ett presentkort som kompromiss

    a gift card as a compromise

    Tip: lit. the same.

  37. 37

    rusningstid

    a rush hour

    Tip: lit. the same — five to six.

  38. 38

    en lugn tisdagsförmiddag

    a quiet Tuesday morning

    Tip: lit. the same.

  39. 39

    stå upp hela dagen

    to be on your feet all day

    Tip: lit. the same.

  40. 40

    bra skor är viktigt

    good shoes matter

    Tip: lit. the same.

  41. 41

    en kvarts rast

    a fifteen-minute break

    Tip: lit. the same.

  42. 42

    personalrabatt

    a staff discount

    Tip: lit. the same.

  43. 43

    OB-tillägg

    unsocial hours pay

    Tip: lit. the same — evenings and weekends.

  44. 44

    en söndag är värd mer

    a Sunday is worth more

    Tip: lit. the same.

  45. 45

    en timanställning

    an hourly contract

    Tip: lit. the same — common, and insecure.

  46. 46

    bli inringd med kort varsel

    to be called in at short notice

    Tip: lit. the same.

  47. 47

    ett fast schema till slut

    a fixed schedule at last

    Tip: lit. the same.

  48. 48

    kollegorna gör jobbet

    colleagues make the job

    Tip: lit. the same.

  49. 49

    och stamkunderna

    and the regulars

    Tip: lit. the same.

  50. 50

    som frågar hur man mår

    who ask how you are

    Tip: lit. the same.