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Formal Phrases for Purchases and Customs

Receipts, VAT refunds, shipping and declarations.

Formal purchase and customs Swedish: VAT forms and shipping insurance, the red channel declared honestly, appeals within tidsfristen — every kvitto saved.

A young couple enjoys shopping while showcasing trendy clothes and bags.
Photo: Ivan S on Pexels
  1. 1

    Kan jag få ett kvitto, tack?

    Could I have a receipt, please?

    Tip: Always — you'll need it.

  2. 2

    Utfärdar ni blankett för momsåterbetalning?

    Do you issue a VAT refund form?

    Tip: Tax-free shopping outside the EU.

  3. 3

    Kan ni skicka den till Sverige?

    Could you ship it to Sweden?

    Tip: For anything too large.

  4. 4

    Vad skulle frakten kosta?

    What would the shipping cost be?

    Tip: Ask before you agree.

  5. 5

    Är varan försäkrad under transporten?

    Is the item insured during transport?

    Tip: For fragile purchases.

  6. 6

    Hur lång tid tar leveransen?

    How long does delivery take?

    Tip: Planning ahead.

  7. 7

    Kan ni paketera den ordentligt?

    Could you package it securely?

    Tip: Politely insisting.

  8. 8

    Finns det ett äkthetsintyg?

    Is there a certificate of authenticity?

    Tip: For art or antiques.

  9. 9

    Får jag betala med kort?

    May I pay by card?

    Tip: Standard question.

  10. 10

    Kan jag få fakturan på engelska?

    Could I have the invoice in English?

    Tip: For customs purposes.

  11. 11

    Jag vill deklarera dessa varor.

    I would like to declare these goods.

    Tip: At customs.

  12. 12

    Det sammanlagda värdet understiger gränsen.

    The total value is under the allowance.

    Tip: Stating your position.

  13. 13

    Detta är för eget bruk.

    These are for personal use.

    Tip: The key phrase at customs.

  14. 14

    Det är gåvor, inte för försäljning.

    They are gifts, not for resale.

    Tip: Important distinction.

  15. 15

    Här är kvittona.

    Here are the receipts.

    Tip: Have them ready.

  16. 16

    Vilken tull gäller för detta?

    What duty applies to this?

    Tip: Asking about charges.

  17. 17

    Kan ni förklara reglerna?

    Could you explain the rules?

    Tip: Politely asking for clarity.

  18. 18

    Det var jag inte medveten om.

    I was not aware of that.

    Tip: Honest and neutral.

  19. 19

    Jag betalar gärna eventuell tull.

    I would like to pay any duty owed.

    Tip: Cooperative approach.

  20. 20

    Kan jag få det skriftligt?

    May I have that in writing?

    Tip: For your records.

  21. 21

    Varorna kom fram skadade.

    The goods arrived damaged.

    Tip: Making a claim.

  22. 22

    Jag vill göra en reklamation.

    I would like to make a claim.

    Tip: The formal Swedish term.

  23. 23

    Bifogat finns fotografier.

    Please find photographs attached.

    Tip: Supporting evidence.

  24. 24

    Jag ser fram emot ert svar.

    I look forward to your reply.

    Tip: Closing formally.

  25. 25

    Tack för er hjälp.

    Thank you for your assistance.

    Tip: Standard courtesy.

  26. 26

    Med vänlig hälsning,

    Kind regards,

    Tip: Standard sign-off.

  27. 27

    Jag för in varor för eget bruk.

    I am importing goods for personal use.

    Tip: The key customs phrase.

  28. 28

    Det totala värdet anges här.

    The total value is stated here.

    Tip: On the declaration.

  29. 29

    Jag har inget att deklarera.

    I have nothing to declare.

    Tip: The green channel.

  30. 30

    Jag vill gå genom röda filen.

    I wish to use the red channel.

    Tip: Declaring voluntarily.

  31. 31

    Detta är gåvor till familjen.

    These are gifts for family.

    Tip: A recognised category.

  32. 32

    Under gränsen för tullfrihet.

    Below the duty-free allowance.

    Tip: The relevant threshold.

  33. 33

    Jag har sparat samtliga kvitton.

    I have kept all receipts.

    Tip: Always do.

  34. 34

    Kan jag få se bestämmelserna?

    May I see the regulations?

    Tip: You're entitled to.

  35. 35

    Jag begär kvitto på erlagd tull.

    I request a receipt for the duty paid.

    Tip: For your records.

  36. 36

    Hur beräknas tullen?

    How is the duty calculated?

    Tip: Fair question.

  37. 37

    Tillkommer moms?

    Is VAT charged in addition?

    Tip: Usually yes.

  38. 38

    Kan jag få ett skriftligt beslut?

    May I have a written decision?

    Tip: For any appeal.

  39. 39

    Jag vill överklaga beslutet.

    I wish to appeal the assessment.

    Tip: Formal.

  40. 40

    Till vilken myndighet?

    To which authority?

    Tip: Practical follow-up.

  41. 41

    Inom vilken tidsfrist?

    Within what time limit?

    Tip: Always ask.

  42. 42

    Jag har följt reglerna hela vägen.

    I have complied throughout.

    Tip: Stating your position.

  43. 43

    Tack för förtydligandet.

    Thank you for the clarification.

    Tip: Courtesy.

  44. 44

    Jag uppskattar tydligheten.

    I appreciate your clarity.

    Tip: Genuine and useful.

  45. 45

    Bifogat finns handlingarna.

    Enclosed are the documents.

    Tip: Referring to attachments.

  46. 46

    Med vänlig hälsning.

    Respectfully submitted.

    Tip: Sign-off.