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B1Swedish·46 cards

Formal Phrases for Healthcare Contact

Booking, describing and following up in the register the system expects.

Formal phrases for seeking care: booking, waiting lists, journal rights, IVO complaints — tack för att ni tar mig på allvar.

Scrabble-style letter tiles spelling 'contact' on wooden surface.
Photo: Markus Winkler on Pexels
  1. 1

    Jag skulle vilja boka ett besök.

    I would like to book an appointment.

    Tip: Contacting the health centre.

  2. 2

    Jag söker hjälp för ångest.

    I am seeking help for anxiety.

    Tip: Stating the reason clearly.

  3. 3

    Jag har mått dåligt i flera månader.

    I have felt unwell for several months.

    Tip: Giving duration — it matters for triage.

  4. 4

    Det påverkar mitt arbete och min sömn.

    It affects my work and sleep.

    Tip: Describing impact.

  5. 5

    Skulle jag kunna få prata med en psykolog?

    Could I speak to a psychologist?

    Tip: Requesting a specific service.

  6. 6

    Behöver jag en remiss?

    Do I need a referral?

    Tip: Practical question.

  7. 7

    Hur lång är väntetiden?

    How long is the waiting time?

    Tip: Managing expectations.

  8. 8

    Finns det något tidigare?

    Is there anything available sooner?

    Tip: Asking about cancellations.

  9. 9

    Jag vill stå på väntelistan.

    I would like to be put on the waiting list.

    Tip: Securing a place.

  10. 10

    Kan ni notera att det är brådskande?

    Could you note that it is urgent?

    Tip: Escalating appropriately.

  11. 11

    Jag föredrar en kvinnlig terapeut.

    I would prefer a female therapist.

    Tip: A reasonable request.

  12. 12

    Ingår behandlingen i regionens vård?

    Is the treatment covered by the region?

    Tip: About cost.

  13. 13

    Vad kostar ett besök?

    What does a visit cost?

    Tip: Practical question.

  14. 14

    Räknas det mot högkostnadsskyddet?

    Does it count towards the high-cost ceiling?

    Tip: Swedish cost protection.

  15. 15

    Jag behöver avboka min tid.

    I need to cancel my appointment.

    Tip: Cancelling — at least 24 hours ahead.

  16. 16

    Jag vill boka om tiden.

    I would like to reschedule.

    Tip: Moving an appointment.

  17. 17

    Kan ni skicka en skriftlig sammanfattning?

    Could you send a written summary?

    Tip: For your own records.

  18. 18

    Jag vill ta del av min journal.

    I would like to see my medical record.

    Tip: You have the legal right.

  19. 19

    Jag är inte nöjd med behandlingen.

    I am not satisfied with the treatment.

    Tip: Raising a concern.

  20. 20

    Kan jag få en andra bedömning?

    Could I get a second opinion?

    Tip: Your right in Swedish healthcare.

  21. 21

    Jag vill byta terapeut.

    I would like to change therapist.

    Tip: A legitimate request.

  22. 22

    Tack för att ni tar mig på allvar.

    Thank you for taking me seriously.

    Tip: Closing warmly.

  23. 23

    Kontakta mig gärna per telefon, inte mejl.

    Please contact me by phone, not email.

    Tip: Stating a preference.

  24. 24

    Jag hör av mig om något förändras.

    I will be in touch if anything changes.

    Tip: Keeping the door open.

  25. 25

    Med vänlig hälsning,

    Kind regards,

    Tip: Standard sign-off.

  26. 26

    Mitt personnummer finns nedan.

    My personal identity number is below.

    Tip: Always required.

  27. 27

    Jag kontaktar er via 1177.

    I am contacting you via 1177.

    Tip: The standard digital channel.

  28. 28

    Jag vill lämna en egenremiss.

    I wish to make a self-referral.

    Tip: Your right in most regions.

  29. 29

    Jag har tidigare fått behandling.

    I have previously received treatment.

    Tip: Relevant history.

  30. 30

    Det var 2021.

    That was in 2021.

    Tip: Dating it.

  31. 31

    Symtomen har återkommit.

    The symptoms have returned.

    Tip: Stating the situation.

  32. 32

    Jag tar inga mediciner för närvarande.

    I am currently on no medication.

    Tip: Important information.

  33. 33

    Jag arbetar heltid.

    I am employed full time.

    Tip: Context for scheduling.

  34. 34

    Kvällstider skulle underlätta.

    Evening appointments would help.

    Tip: A practical request.

  35. 35

    Går det bra med ett digitalt besök?

    May I have a digital appointment?

    Tip: Often available.

  36. 36

    Jag föredrar ett fysiskt besök.

    I would prefer to meet in person.

    Tip: Also your right to ask.

  37. 37

    Jag står i kö för KBT.

    I am on the waiting list for CBT.

    Tip: Following up.

  38. 38

    Kan ni säga hur långt fram jag ligger?

    Could you tell me my position?

    Tip: Reasonable question.

  39. 39

    Jag vill ha en behandlingsplan skriftligt.

    I would like a treatment plan in writing.

    Tip: So expectations are clear.

  40. 40

    Jag vill att min anhörig informeras.

    I would like my next of kin informed.

    Tip: With your consent.

  41. 41

    Det samtycker jag inte till.

    I do not consent to that.

    Tip: Also entirely your right.

  42. 42

    Jag vill anmäla till IVO.

    I wish to lodge a complaint with IVO.

    Tip: The healthcare inspectorate.

  43. 43

    Eller till patientnämnden.

    Or the patients' advisory committee.

    Tip: The gentler first step.

  44. 44

    Tack för snabb handläggning.

    Thank you for your prompt handling.

    Tip: Courtesy.

  45. 45

    Jag är tacksam för vården jag fick.

    I appreciate the care I received.

    Tip: Positive feedback matters too.

  46. 46

    Vänliga hälsningar,

    Kind regards,

    Tip: Standard sign-off.