Online shopping: what people actually say
Short everyday phrases for ordering online, waiting for a parcel, picking it up and sending it back.
Leo orders a pair of shoes online with his flatmate Moa looking over his shoulder. Then come the wait, the pickup at the supermarket counter, and the moment he opens the box. Short, everyday phrases all the way.

- 1
Jag ska beställa ett par skor på nätet.
I'm going to order a pair of shoes online.
Tip: lit. 'on the net'.
- 2
Vilken storlek tar du?
What size do you take?
Tip: lit. 'which size take you'.
- 3
De är på rea!
They're on sale!
Tip: Short for a sale; you'll see it in every shop window in January and July.
- 4
Är det fri frakt?
Is shipping free?
Tip: lit. 'is it free freight'.
- 5
Frakten kostar extra.
Shipping costs extra.
Tip: The shipping is added on top of the price.
- 6
Har du en rabattkod?
Do you have a discount code?
Tip: lit. 'a rebate code'.
- 7
Jag fick en i ett mejl.
I got one in an email.
Tip: The Swedish spelling of email.
- 8
Hemleverans eller ombud?
Home delivery or pickup point?
Tip: The choice every Swedish checkout gives you.
- 9
Ta ombud, det är billigare.
Go for the pickup point, it's cheaper.
Tip: lit. 'take agent'; no article in this choice.
- 10
Klart!
Done!
Tip: lit. 'ready, finished'; said when you finish anything.
- 11
Har paketet kommit?
Has the parcel arrived?
Tip: lit. 'has the parcel come'.
- 12
Nej, inte än.
No, not yet.
Tip: Two short words for 'not yet'.
- 13
Har du kollat spårningen?
Have you checked the tracking?
Tip: The verb for check is casual and very common.
- 14
Det står att det är på väg.
It says it's on the way.
Tip: lit. 'it stands that'; how Swedes say what a text says.
- 15
Nu fick jag ett sms!
Now I got a text!
Tip: A text message is an ett-word.
- 16
Paketet kan hämtas.
The parcel can be picked up.
Tip: A passive formed with -s, typical of delivery texts.
- 17
Glöm inte legget!
Don't forget your ID!
Tip: Very casual nickname for an ID card.
- 18
Jag ska hämta ett paket.
I'm here to pick up a parcel.
Tip: lit. 'I shall fetch a parcel'.
- 19
Kan jag få se legitimation?
Can I see some ID?
Tip: lit. 'can I get to see'; the polite way to ask for something.
- 20
Jag har koden i appen också.
I have the code in the app too.
Tip: Many parcels come with a pickup code.
- 21
Varsågod!
Here you go!
Tip: lit. 'be so good'; said when handing something over.
- 22
Det är fel färg!
It's the wrong colour!
Tip: No article before 'wrong' in Swedish.
- 23
De är för små.
They're too small.
Tip: The plural form of the adjective is irregular.
- 24
Skicka tillbaka dem.
Send them back.
Tip: lit. 'send back them'.
- 25
Du har ju ångerrätt.
You have the right to cancel, you know.
Tip: The small word means 'as you know' or 'after all'.
- 26
Hur gör man en retur?
How do you make a return?
Tip: 'One' is the general 'you'.
- 27
Det finns en retursedel i paketet.
There's a return slip in the parcel.
Tip: lit. 'there exists'; the usual 'there is'.
- 28
Kostar det något att skicka tillbaka?
Does it cost anything to send it back?
Tip: lit. 'costs it anything'.
- 29
Det beror på butiken.
It depends on the shop.
Tip: lit. 'it rests on'.
- 30
När får jag pengarna tillbaka?
When do I get my money back?
Tip: lit. 'the money'; Swedish rarely says 'my' here.
- 31
Det brukar gå ganska snabbt.
It's usually pretty quick.
Tip: The verb means 'usually do'.