Online shopping: the key words
The words on Swedish shopping sites, delivery texts and return slips.
Swedes shop online constantly, and most parcels go to a pickup point at the local supermarket rather than to your door. These words follow an order from the basket to the return slip.
- 1
en nätbutik
an online shop
Tip: lit. 'a net shop'; also called a webshop.
- 2
en vara
an item, a product
Tip: Plural ends in -or; the word on every order page.
- 3
en varukorg
a shopping basket (online)
Tip: lit. 'a goods basket'; the icon in the corner.
- 4
kassan
the checkout
Tip: Same word as the till in a real shop.
- 5
en beställning
an order
Tip: From the verb for ordering.
- 6
att beställa
to order
Tip: Used for food, taxis and parcels alike.
- 7
en orderbekräftelse
an order confirmation
Tip: Arrives by email right after you pay.
- 8
ett erbjudande
an offer, a deal
Tip: An ett-word; often in shouty red on the front page.
- 9
en recension
a review
Tip: Also used for film and book reviews.
- 10
en storlek
a size
Tip: lit. 'a bigness'.
- 11
frakt
shipping, delivery cost
Tip: Usually used without an article; free when you spend enough.
- 12
en leverans
a delivery
Tip: From a verb meaning to deliver.
- 13
en leveranstid
delivery time
Tip: Shown as a range of working days.
- 14
hemleverans
home delivery
Tip: Often costs more than a pickup point.
- 15
ett ombud
a pickup point (in a shop)
Tip: lit. 'an agent'; usually a counter in a supermarket or kiosk.
- 16
ett paketskåp
a parcel locker
Tip: lit. 'a parcel cupboard'; opened with a code in an app.
- 17
ett bud
a courier, a delivery person
Tip: An ett-word; also means a bid or a message.
- 18
ett paket
a parcel
Tip: Same form in the plural.
- 19
ett spårningsnummer
a tracking number
Tip: lit. 'a track number'.
- 20
en avisering
a delivery notice (text or app)
Tip: Tells you the parcel is ready to collect.
- 21
legitimation
ID (identification)
Tip: Usually used without an article; shortened to two letters in speech.
- 22
en avsändare
a sender
Tip: lit. 'an off-sender'.
- 23
en mottagare
a recipient
Tip: lit. 'a receiver'.
- 24
trasig
broken, damaged
Tip: Plural adds -a.
- 25
en retur
a return
Tip: The word on the label when you send something back.
- 26
ångerrätt
the right to cancel (14 days)
Tip: lit. 'regret right'; usually used without an article.
- 27
en återbetalning
a refund
Tip: lit. 'a back-payment'.
- 28
en reklamation
a complaint about a faulty item
Tip: Not a general complaint; for goods that are faulty.
- 29
ett kvitto
a receipt
Tip: Keep it; you'll need it for complaints.
- 30
ett kundkonto
a customer account
Tip: Where your orders and returns are listed.